Cyber threats are ever-present. odix’s FileWall™ stands out by offering a powerful solution to disarm malware in files, specifically tailored for Microsoft Exchange environments. It’s not just the technology that makes FileWall™ unique, but also its user-friendly admin console, which allows for detailed customization of file status notifications. This feature is vital for Microsoft Exchange administrators who aim to enhance their organization’s security protocols while improving user experience. Today, we’re diving into how to personalize these notifications for various file statuses, including sanitized, blocked, unaltered, released, password-protected, and restored files, and introducing the new feature: Hebrew support for password interactions. Let’s walk through the customization process to bolster your cybersecurity strategy within Microsoft Exchange.

Types of FileWall™ Banners

FileWall™, designed for Microsoft Exchange, categorizes files with different banners based on their status:

  1. Sanitized: Indicates files that have been cleaned and approved by Content Disarm and Reconstruction (CDR) processes.

  1. Blocked: Flags files that are blocked due to policy violations.
  2. Not Sanitized: Marks files kept in their original state by policy, as chosen by the customer.
  3. Released: Represents files initially blocked but subsequently released by an admin. These files initially show a red banner, which turns grey once released.
  4. Password Protected (Email Only): Highlights email attachments that are password protected.
  5. Restored: Used when a FileWall™ admin decides to restore the original attachment, rather than the one processed by FileWall™ CDR.

Customizing Banners

FileWall™ enables customization of banners for Released, Restored, and Password Protected statuses, including for both correct and incorrect password entries. This customization is crucial for ensuring clear communication and enforcing security policies within your Microsoft Exchange environment.

Steps to Customize Banners

  1. Access the Admin Console: Log into your odix FileWall™ admin console with your administrator credentials, tailored for Microsoft Exchange.
  2. Navigate to Settings: Once logged in, locate the settings or customization section. This area lets you modify various aspects of the FileWall™ experience for Microsoft Exchange.
  3. Edit Banners: Search for the banner customization options. Here, you can edit the text, color, and icons of the banners for different file statuses, including sanitized, blocked, not sanitized, released, password-protected, and restored files.
  4. Customize Banners: In the banner customization options, you will find settings to edit banners for Released, Restored, and Password Protected statuses. Adjust these banners to reflect your organization’s language, branding, and policy communication needs.
  5. Language Support for Password Landing Page: While direct translation options for the web portal are not available, FileWall™ now includes enhanced language support for the password landing page, focusing on improving usability.
  6. Save Changes: Remember to save your changes after customization. It’s recommended to preview your customizations before finalizing them.
  7. Test: Conduct tests with different file statuses to ensure the banners display as intended, enhancing the user experience and security posture in your Microsoft Exchange environment.


Customizing FileWall™ banners not only reinforce your organization’s security policies but also enhance user experience by providing clear, immediate feedback on file status, specifically within Microsoft Exchange environments. By following the outlined steps, you can tailor FileWall’s banners to your specific needs, ensuring seamless integration of security and communication within your Microsoft Exchange organization.