Ensuring 3 million insured members data is safe

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odix

Background

As a leading insurance company with more than 3 million insured parties, a robust IT backend with digital services to serve customers and agents are fundamental for the company operation. The digital services enable customers to perform multiple actions including claim reporting, purchase new insurance and more.

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Challenge

As the business processes involve the insertion of files to the network from diverse sources, the company wanted a solution that ensure all files are malware free. The sources of files were web downloads as well as removable media devices used by employees. These sources were identified as risky and expose the company to vulnerabilities.

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Solution

The company deployed multiple odix solutions including NetFolder and Kiosk. The NetFolder ensures all files downloaded from the website are malware-free. While the Kiosk scans all files stored in removable media. All odix solutions have been installed at the customer’s premises and are managed and controlled with centralized management console. odix system scans over 20,000 files daily.

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Key takeaway

Insurance and financial institutions provide highly digitized services that involve sensitive personal information. These services involve high rate of files exchange between the parties and therefore must be highly secured. odix eliminates embedded malware in commonly used files.